Terms & Conditions

Welcome to the terms of use section for the website of Atlantic Electronics Ltd

Company Name: Atlantic Electronics Ltd. Trading As:
Atlantic Electrics. Registered Offices: 970 North Circular Road London NW2 7JR

Company Registration No.: 01397862 (Click to open Companies House registration check)
VAT Registration No: GB 228 859 225

1. The Company will only accept orders based on their 'Terms & Conditions'.
2. These Terms & Conditions do not affect your statutory rights.
3. The Company and/or its agents will treat each order as an offer by you to purchase the goods subject to these Terms & Conditions. The Company's prices represent an 'Invitation to Treat' and can be amended or withdrawn at any time.
4. The price and Terms & Conditions of Sale can vary from any other division of atlanticelectrics.co.uk The terms of sale and delivery charges may vary.
5. The right to refuse the supply of any goods will be at The Company's discretion.
6. The Term 'Special Order' refers to any products/goods not ranged by The Company or a product designed or altered specifically at the request of the customer. All 'Special Orders' will require payment in full before ordering.
7. The Company accepts orders on the basis that goods are subject to availability.
8. Any loss or damage must be reported to us within 48 hours from receipt of your order via email.
9. We may change our Terms & Conditions from time to time without prior notice
   

• All products sold are of a technical nature and we are sometimes unable to give full specifications of all products. The Company will not accept responsibility or liability for representations made by a third party for products features or suitability for a particular use. (E.g. Manufacturers, magazine articles, Internet etc). atlanticelectrics.co.uk staff are trained to explain features and benefits and are able to provide information if so requested, in relation to a products features and benefits. Images shown on the website are for illustration purposes only and may not be representative of the product. For further details, please contact us sales@atlanticelectrics.com

1. All prices shown are inclusive of VAT we reserve the right to change any advertised prices at any time. All prices are subject to change at any time as the prices can increase or decrease depending on deals available from our suppliers and stock availability. In case price for a product is reduced after the purchase has been made we will not refund any price difference, this does not affect your Statutory Rights.
2. The total price you pay for the goods will be stipulated at the point of payment. The Company is entitled to adjust the advertised price to take account of any increase in our supplier's prices, the imposition of any new taxes or duties, typographical error, or error in pricing information from suppliers. Should The Company have cause to adjust the price you will be offered the opportunity to cancel the order before the despatch of the goods.
3. The Company accepts all major credit and debit cards (registered in the UK only). These include Mastercard and Visa.All payment methods offered are subject to change at any time. We can accept payment by cheque however we require cleared funds prior to any order being released. Alternatively payment can also be made via PayPal, Amazon Pay or Bank Transfer (an order reference must be quoted for all payments made via bank transfer).
4. In the event a product is listed at an incorrect price due to the above (see condition 1) we shall have the right to refuse or cancel any order submitted at the incorrect price whether or not the order has been confirmed. If your payment has already been processed and we subsequently cancel your order, we will immediately issue a refund for the full value of the amount processed.
5. Ownership and title in the goods will only pass to the purchaser upon receipt of full payment.
6. All items offered are subject to availability and may change according to supply and also manufacturer change. If orders cannot be fulfilled due to shortage of stock we will call you to offer a suitable alternative model if possible.
7. If a product becomes discontinued we will seek to provide the new replacement automatically, providing there is no change in price or quote to you the difference or suggest an alternative we have in stock of the same value should you prefer.
8. If we are unable to contact you in relation to product changes, price changes or errors within a reasonable timeframe we will treat the order as cancelled and not process any payment.
9. From time to time we may advertise discount voucher codes on various products or on order value. Please note: Only one voucher code can be used per order and not in conjunction with another voucher or any other promotion or cashback site.

1. Under the United Kingdom's Distance Selling Regulations you have the right to cancel the contract for the purchase of any item within 14 calendar days of delivery (starting the day after you receive the goods). This is your UK statutory right
2. If the order has been processed, but the goods not dispatched, a full refund will be given within seven days.
3. If goods have been dispatched and you subsequently cancel your order, under the Distance Selling Regulations you must take reasonable care of the goods. It will be your responsibility to return these goods to The Company at your cost (See our Returns Policy). If the order is cancelled or returned where the product is not faulty within 14 days because an incorrect item was ordered (or if you simply changed your mind) we will not pay for the cost of returning the product or refund any costs incurred.
4. If the items are returned without original packaging, accessories or instructions then the costs will be calculated and deducted from the amount refunded.
   

• The Company offer a twenty-eight day exchange policy (subject to conditions)
  (See our Returns Policy)

• When you shop with The Company on our Internet site, all your financial transactions are entirely secure. Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a key in the grey bar at the bottom of your screen.

• Please be advised that if you purchase equipment from The Company, your name and address may be used by Safeguard for marketing purposes. Unless required by law this information will not be supplied to any third party. Should you prefer not to receive such marketing information please advise us on email address sales@atlanticelectrics.com

• (See our Delivery Policy)

1. Major white goods and large screen televisions delivered by us or by our logistics partner must be inspected on delivery. Products delivered via a parcel courier please inspect within reasonable time in order you can communicate any damage to us within 48 hours.
2. If your goods arrive in a damaged condition, you must inform the company within 48 hours regardless as to how they were delivered. Notification can be posted to: emailed to web@atlanticelectrics.com
3. Failure to notify us within the timeframe means the company can refuse to accept liability for any damage to products.